Live Web Chat
Drive customer interaction through integrating cutting edge chat technology into your website.
Make the first move.
Congratulations. Your marketing works; potential customers are flooding your website. What’s next? Are you waiting for them to fill out a form or pick up the phone?
Instead of waiting for visitors to act, proactively pave the path to sales by sending them an instant invitation to chat.
A custom-designed, chat window application can be quickly and smoothly integrated into your current website. This application features your logo and your brand, not ours.
Your customers can also use Live Chat to contact you. Instead of abandoning their shopping carts, customers can get immediate answers to a wide range of questions.
After incorporating Live Web Chat into your site, our industry-educated, professional business associates can:
- Track visitors as they move through your site
- Send chat invitations to visitors
- Answer product questions
- Qualify leads
- Resolve concerns or technical issues
- Inform customers about complimentary products or special promotions
We ensure your privacy and your customers’ through the highest level of security possible.
Chat is also an invaluable source of market research. We provide analytics, metrics, and transcripts of every customer conversation so you can see what’s going right or wrong during the sales process.
Key Benefits of Live Web Chat Support:
- Improve your return on marketing expenditures.
- Increase the number and average amount of sales.
- Boost customer satisfaction.
- Determine what makes your customers tick through metrics and analytics.
Live Web Chat is easy to implement, affordable, and effective. We have plans that meet the needs of every company, large or small.